Return / Cancellation

KushCables accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, or product is defective. Exchange/Refund request must be raised within 7 days of delivery.

Return are not accepted if any of the cables have there heatshrinks removed or any of the connectors have been undoed. Products that are not eligible for return will be sent back to you at your cost and expense, if received by us.

Please allow us up to 10 business days to process your return upon receipt. All refunds will take 7-10 business days after the return has been processed and accepted.

In the event we send you an incorrect product, we do apologize and will replace it for free. However, if the product is returned to us used, dirty, etc, we will ONLY accept it as a specialized return with cleaning fees incurred. Cleaning fees depends on the severity of the problem.